Online Judge Support Team Training

Get Ready!

One hour prior to the round start time

Sign into NCFCA Staff Portal to
- Manage rooms
- Manage Judges/communicate with BA and JR
- Monitor round timing
- Manage tournament CHAT
Screencast: Teams Login Instruction.mov
Sign into MyPlace to enter Judge Support Rooms
- Entering your meeting room.mp4

Welcome Judges

Give judges the Red Carpet Treatment

Assist Judges -

Check In Process Community Judge Check In.mp4
Confirm Judge has checked in (Adult Check-In)
- Verify Your Information
- Confirm Your Rounds
- Complete Check-in by confirming:
  - Viewed Welcome and Safety Video
  - Agreement with Community Judge Safety Guidelines
  - Sign waiver
- Review Status
Ballot Selection
- Confirm Judge Sees “Select Ballot” in “Tournament Actions”
- Explain Speech Categories Options for that Pattern
- Assist Judge with Finding a ballot right for them
- Confirm Judge Sees “View” Ballot Button in “Tournament Actions”
Technology
- Confirm Judges can use Camera/Mic
- Use NCFCA Technology Resources
  - Technology Guidelines
  - Technology FAQs

Monitor Chat

Respond to Judge Support Related Questions
- If you’re not sure of the answer, ask JS Lead
Forward Appropriate messages to
- Ballot Admin
- Compliance
- Tournament Director
Archive (close) chats when confirmed complete

End of tournament

Close Rooms
- Communicate with JS Lead to confirm closure
- Make room inactive in the Staff Dashboard
Archive (Close) Chat Messages

Thank you for serving our judges and supporting the tournament experience with excellence and grace!

Judge Support