Content Outline
Introduction to the Communications Team
Understand the role and purpose of the Communications Team, the differences between Lead and Team responsibilities, and the tools used during a tournament.
Purpose of the Comms Team:
- The NCFCA In-Person Communications Team ensures smooth tournament operations by monitoring competition rooms, assisting with logistics, and maintaining clear communication between tournament staff.
Difference between Lead and Team roles
- The Communications Team Role:
- Serve as the eyes and ears in competition rooms.
- Monitor room progress and report issues, do not make final decisions.
- Provide limited tech troubleshooting help and support tournament leadership behind the scenes.
- Follow established procedures for safety, setup, and communication.
- The Communications Lead Role:
- Acts as the link between Regional Coordinator (RC) and Comms Team.
- Coordinates team assignments, communication flow, and problem escalation.
- Authorizes exceptions to procedures only with RC approval.
- Manages sensitive or complex issues privately with the RC.
Overview of communication tools and dashboard access
- Accessing the Dashboard:
- Use your own NCFCA login at ncfca-staff.ncfca.org
- Select the tournament from the Competition and Region menu
- Keep your device charged and accessible at all times.
